Terms and Conditions

TERMS
Strictly net payment in advance unless credit facilities have been previously arranged.

PRICES
Goods will be invoiced at prices ruling at date of despatch and the right is reserved to amend these without notice if necessary. All prices are in £ Pounds Sterling, € Euros or $ US Dollars.

VALUE ADDED VAT
Prices shown do not include Value Added VAT, which will be shown on the invoice as a separate charge at the rate specified by Government regulations at the VAT point date.

DELIVERY
Carriage and packing is at cost, to destinations in the UK and Northern Ireland, except when other arrangements have been agreed. Overseas consignments: as advised.

Our normal method of despatch is by post/road. Despatch by other methods will be subject to an extra charge.

Whilst we carry the majority of parts in stock, we can not guarantee the immediate availability of every item. If in any doubt please call us for more details.

Next Day Delivery orders placed after 14:00 GMT may not be despatched until the following day.

DELIVERY PROMISES
These are given in good faith and will be adhered to, as far as possible, but no liability will be accepted for subsequent unforeseen delays. Goods offered ex-stock are subject to their being unsold on receipt of confirmation of order.

COLLECTION
Customers may collect their orders from our warehouse by previous arrangement. Details on request.

EXAMINATION OF GOODS
In the event of any discrepancy or damage in transit it is essential to sign Carriers Delivery Note “contents unexamined, case damaged” and to examine the goods in question at once, advising the carriers and ourselves of any shortage within 3 working days from proof of delivery.

NON-DELIVERY OF GOODS
Customers are responsible for advising us as well as the carriers of the non-delivery of goods within 20 days of Invoice, failing which no claims for shortage can be entertained.

RETURN OF GOODS
Returns can only be allowed on normal stock lines with a Returns Merchandise Authority number (RMA). To obtain this you must first contact us quoting the invoice number, part number(s) and reason for return.

All returns must be carriage paid. A handling charge of not less than 25% of the goods value will be payable for non-faulty goods within warranty, as well as incorrectly ordered parts or goods returned outside the scope of warranty where a credit has been requested.

IMAGES
All images on this website are copyright The STAYUP Float Company unless otherwise described. No reproduction or copying of these images is allowed without the express written permission of The STAYUP Float Company.

Please contact us with your specific requirements and a member of our team will be happy to assist you.